Refund Policy

1. General Refund Policy

All sales are final. However, we understand that issues may arise, and we will consider refund requests on a case-by-case basis.

2. Merchandise Refunds

If you receive defective or incorrect merchandise, please contact us within 14 days of receiving the item. We may offer a replacement or refund, depending on the situation. Merchandise must be returned in its original condition.

3. Ticket Refunds

Tickets are non-refundable except in cases where the event is canceled. If an event is canceled, you will be entitled to a full refund of the ticket price.

4. Request Process

To request a refund, please contact us at [nevahhlow@gmail.com] with your order number and details of the issue. We will review your request and provide instructions on how to proceed.

5. Processing Time

Refunds will be processed within 7-10 business days of receiving the returned merchandise or cancelation request. The refund will be issued to the original payment method.

6. Contact Information

For refund requests or any issues with your order, please contact us at nevahhlow@gmail.com